Frequently Asked Questions
Categories
General
Are kids allowed?
Yep! Every day until 8 PM, if accompanied by an adult. However, we do not have high chairs or booster seats at any of our locations.
What does your 'Safe Space' policy mean?
We believe that Leo's is for everyone and stand firmly behind making our bars a safe space for all. We value inclusion & diversity regardless of religion, race, class, gender, orientation or physical ability.
Anything less will not be tolerated and anyone engaging in rude, hateful or intolerant behaviour will be asked to leave.
What time are you open?
Hours vary per location. Click here to check your local bar's hours.
How can I call my local Leo's?
There are currently no phones at any Leo's location. We have worked hard to ensure all the information you might be looking for is available on our website.
If you have an issue with a takeout order from leostogo.ca you can reach out at leopoldstavern.com/help
Do you have gift cards?
Yep! If you click here you can send an eGift card of any denomination to any email. It should get there within a few hours.
Can I use my eGift card for online takeout or merch orders?
Unfortunately Gift Cards are redeemable for dine-in only. We are currently working with our providers to upgrade this service to allow for gift card use on all online orders.
Do you do sponsorships or donations?
Although we don't offer cash sponsorships, we are happy to provide in-kind donations to all kinds of events and fundraisers in our communities.
Please complete the below form on this page to request an in-kind donation of Leo's Gift Cards.
Who do I contact regarding media inquiries?
If you'd like to speak to someone about media inquiries, please fill out the form on this page and someone will contact you within 24-48 hours.
How do I book a party room?
You can now check out availability and send a reservation request online by clicking this link.
Food
How do I contact someone regarding an issue with an order?
If you had an issues with a takeout or dine-in order, please fill out the form on this page and someone will contact you within 24-48 hours.
If you ordered through Skip, Doordash, or Uber, please reach out to that provider directly.
What are your specials?
If you click here and then pick your province to see all menus and specials.
Please note that we do not allow any specials for takeout or delivery.
Do you do takeout or delivery?
Both! Click here to order online and select your location and when you'd like it ready.
Do you serve brunch?
Yep! We serve brunch every Saturday and Sunday as well as on holidays from 11AM-3PM. You can also now order brunch for takeout or delivery!
Do you have any plant-based options?
Yes! Check out all of the plant-based menu items with the "PB" or "PBO icon on our menu or check out our new tool All-Day which will show you how we can customize your dish to accommodate your allergies or dietary restrictions.
We do have to mention that all plant-based items are prepared in the same kitchen as meat, fish & eggs so they may come in contact with meat products.
Do you have any gluten free items?
Yep! Our gluten-friendly items have a "GF" or "GFO" icon beside them on our menu or you can check out our new tool All-Day which will show you how we can customize your dish to accommodate your allergies or dietary restrictions.
These gluten-friendly items do not contain gluten, but are cooked in the same deep fryers as items containing gluten and may come in contact with gluten due to limited space in our tiny kitchens.
Drink
What kind of beer do you have on tap?
We love supporting local breweries so every location will have a different draught selection. Check out our chalkboards, scan the QR code on your table or ask your server what's new/delicious.
What do you have for non-alc options?
We have an expanding list of booze-free cocktails, beers and more on our Drinks menu which you can find right here.